The Perceived Benefits of Electronic/digital Reference Services in Nigerian University Libraries: a survey

Authors

  • Uzoigwe Comfort U
  • Eze Jacintha U.

Keywords:

ICT, Electronic Reference Services, Academic Libraries, University Libraries, Nigeria

Abstract

Are the benefits derived from ICT based reference and information service worth the financial and other commitments devoted to it? In an attempt to answer this, this study delved into finding out the perceived benefits; the rational for ICT based reference services in Nigerian university libraries. The main objectives were to find out the purposes for using ICT facilities in reference services delivery and the perceived benefits derived from using ICT resources in reference and information services. Being a survey, questionnaire was used to collect data from the librarians of twelve (12) universities; two (2) each sampled from the six geopolitical zones of Nigeria. Data was analyzed using frequencies, mean scores and standard deviations. ANOVA statistical analysis was used to test the hypothesis of no significance difference in the benefits derived from ICT based reference services using p-value of 0.05 to calculate the level of significance. Major findings showed that ICT facilities and resources are used for a variety of purposes and many benefits are derived from such services as against traditional/manual reference services.

URL: http://ijkcdt.net/xml/14413/14413.pdf

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Published

2018-06-30

How to Cite

U, U. C., & U., E. J. (2018). The Perceived Benefits of Electronic/digital Reference Services in Nigerian University Libraries: a survey. International Journal of Knowledge Content Development & Technology, 8(2). Retrieved from https://ijkcdt.journals.publicknowledgeproject.org/index.php/ijkcdt/article/view/139

Issue

Vol. 8 No. 2 (2018)

Section

Articles

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Copyright (c) 2018 International Journal of Knowledge Content Development & Technology

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