Information Professionals’ Knowledge Sharing Practices in Social Media: A Study of Professionals in Developing Countries
Keywords:
Knowledge sharing, social media, information professionals, developing countryAbstract
The primary objective of this study is to investigate the perception of informational professionals’ knowledge sharing practices in social media platform. The specific objectives of the study included professionals’ perceptions and awareness of knowledge sharing using social media, know their opinion and beliefs, familiarity and reasons for using these tools. Open & close ended web-based questions were sent by email to the international training program (ITP) participants. Findings indicated that most of the respondents’ were aware of using social media and they used this tool for knowledge sharing. Speed and ease of use, managing personal knowledge, easier communication with users and colleagues and powerful communication tool are the areas that motivated them to use it. It also stated some barriers like lack of support, familiarity, trust, unfiltered information and fear of providing information. The study was limited to the perceptual aspect of the issue, specifically from the individuals’ opinions and sentiments.
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